NO SPONSORSHIP FOR A VISA: YOU MUST ALREADY HAVE THE AUTHORIZATION TO WORK IN THE USA (US citizen or green card, visa).
As a Junior CSM intern at IWD, you work closely with our team to assist with projects for all our local clients. You will be involved in every step of a project’s life cycle: from scoping to delivery & user training and personalized support and assistance to our clients.
Responsibilities and Duties:
- You will work closely with our Studio team and freelancers: prepare briefs, check their work and give them feedback to comply with clients’ briefs.
- You will assist in the production and delivery of all East Coast projects.
- You are part of our support team and are responsible for answering users’ questions.
- You organize and train users on IWD solutions (face to face or web call).
- You assist the CSMs in creating documents for the clients.