Key Account Director NYC

IWD is hiring!


IWD is a one stop retail thinking agency providing innovative retail expertise, tailor-made training and immersive software solutions to high-end retailers around the world.
We are always looking for positive, hard working, and talented people to join our teams in L.A, NYC, Paris & Singapore.

Job Description

Building a strong partnership with our existing clients to ensure growth and sustainable development of the account.

  • As a Key Account Director, you will be part of the Client team and in charge of a portfolio of accounts. Your role will be to:
  • Guarantee that projects scopes are well defined and clients expectation are met
  • Foresee the clients needs thanks to your expertise in the retail and merchandising environment
  • Develop the accounts or expand existing projects by providing suitable solutions and services IWD offers
  • Build a long lasting collaboration and guarantee client’s renewal
  • Lead technical challenges
  • Interact with C-levels profiles and engage in strategic meeting
  • Present budget proposal to stakeholders and close deals
  • Ability to lead and mentor teams account managers and business developers to effectively manage client growth
  • Participate in the ongoing tasks of your team (processes, communication, pricing…)

Preferred Experience

Your profile:

  • Key Account Director with experience in Retail as a supplier, in software is a plus.
  • Bachelor's/Master’s degree in Business Administration and/or Information Technology or equivalent experience.
  • Minimum 5-10 years of relevant work experience
  • Strong knowledge of the Retail industry and Merchandising field
  • Working knowledge of software development process and of software
  • Demonstrated project leadership skills, with direct responsibility for managing project teams, budget and schedule.
  • Demonstrated relational and selling skills
  • Prefers an entrepreneurial, fast-paced environment
  • Fluent in English

Recruitment Process

Send your application (Resume + Cover Letter)

Additional Information

  • Contract Type: Full-Time
  • Start Date: 01 April 2019
  • Location: New York, United States (NY 10010)
  • Education Level: Fourth-Year University Level
  • Experience: > 5 years